me88's Privacy Policy —
Your information, your rights
This policy provides a complete description of how your personal information is collected, used, and kept secure on the me88 platform.
Policy Introduction
me88 ("we", "us", or "platform") is a trusted online gaming and betting service in Bangladesh. We believe that the protection of your personal information is a fundamental right. This Privacy Policy ("Policy") informs you of how me88 collects and processes your information, for what purposes, and under what conditions.
By registering on me88 or using our services, you are considered to have given your consent to the terms described in this Policy. If you do not agree with any part of this Policy, please refrain from using our services.
This Policy may be updated from time to time. In the event of any significant changes, we will notify you at your registered email address or through the platform. We encourage you to revisit this page regularly.
What Information We Collect
To create an account, use our services, and manage transactions on me88, we may collect the following types of information:
1.1 Information You Provide Directly
- Full name, date of birth, and nationality.
- Email address and mobile number.
- Residential address.
- National ID or passport number (for identity verification).
- Payment account details (bKash, Nagad, Rocket, or bank account information).
- Any information provided in support requests or communications.
1.2 Automatically Collected Information
- IP address and device identifier information.
- Browser type, operating system, and screen resolution.
- Date, time, and entry path of site visits.
- Page view history and which features were used.
- Information collected through cookies and similar tracking technologies.
1.3 Transaction-Related Information
- Deposit and withdrawal amounts and methods.
- Betting and gaming activity history.
- Records of bonus and promotion usage.
Purpose of Data Collection
me88 collects and uses your information for the following legitimate purposes:
2.1 Account Management and Service Delivery
- Creating new accounts and verifying user identity.
- Managing login, deposits, withdrawals, and betting activity.
- Processing bonuses and VIP benefits.
- Providing customer support.
2.2 Security and Fraud Prevention
- Preventing unauthorized access and account hacking.
- Detecting money laundering and fraudulent activity.
- Preventing multiple account registrations.
- Monitoring unusual gaming patterns to ensure responsible gaming.
2.3 Legal Compliance
- Maintaining records required to comply with applicable laws and regulations.
- Responding to lawful requests from competent authorities.
- Keeping records as evidence for dispute resolution.
2.4 Service Improvement
- Personalizing the platform experience according to user preferences.
- Identifying and resolving technical issues.
- Using analytical data to develop new games and services.
Data Storage and Security
To ensure the security of your information, me88 employs industry-standard technical and administrative measures:
- All data is transmitted and stored using SSL encryption.
- Sensitive payment-related data is stored separately in an encrypted database.
- Server access is strictly controlled, and only authorized personnel can access data.
- Regular security audits and vulnerability assessments are conducted.
- Firewalls and intrusion detection systems remain active to protect data.
The retention period for data depends on the purpose of use. Even after an account is closed, certain information may be retained for a defined period to meet legal obligations. After that, data is securely deleted or anonymized.
However, transmitting information over the internet is not completely secure. We make every effort to protect your data, but we cannot guarantee absolute security.
Sharing Information with Third Parties
me88 does not sell or lease your personal information to third parties for commercial purposes. However, limited information may be shared in specific circumstances:
4.1 Service Provider Partners
Only the minimum necessary information is shared with third parties engaged in providing applicable services such as payment processing (bKash, Nagad, Rocket, or bank transfers), game technology providers, and security verification. These partners are contractually bound to uphold our privacy standards.
4.2 At the Request of Legal Authorities
We may be required to provide information to relevant authorities to comply with court orders, government investigations, or applicable legal requirements. In such cases, we will provide only the minimum information required by law.
4.3 Business Restructuring
In the event of a merger, acquisition, or restructuring of me88's business, user data may be transferred to the successor entity. You will be notified in advance in such cases.
Cookies and Tracking Technologies
The me88 website uses cookies and similar technologies to improve your experience and operate its services.
5.1 Essential Cookies
These cookies are essential for maintaining login sessions, security verification, and the basic operation of the platform. Without them, the site cannot function properly.
5.2 Functional Cookies
These cookies are used to remember your preferred language, game settings, and display preferences.
5.3 Analytical Cookies
Used to monitor site usage statistics and performance. This information is generally in aggregate form and does not identify any individual separately.
You have the option to disable cookies from your browser settings, though this may limit certain features of the service.
Your Rights
As a me88 user, you have a number of rights over your own information:
- Right to Access: You may request to know what information we are collecting about you and how it is being used.
- Right to Rectification: You may request the correction of incomplete or inaccurate information.
- Right to Erasure: In certain circumstances, you may request that your information be deleted, though some data may need to be retained due to legal obligations.
- Right to Restrict Processing: You may request that the processing of your information be limited for specific uses.
- Right to Data Portability: You may request to receive your information in a structured and readable format.
- Right to Object: You may object to marketing communications or personalized advertising.
To exercise any of the above rights, please contact our support team. We will process your request as quickly as possible.
Protection of Minors' Information
me88 is intended for adults aged 21 or older only. We do not knowingly collect information from minors, nor do we intend to.
An age verification process is in place during registration. If it comes to our attention that information has been collected from a minor, we will immediately close that account and delete the associated data.
If you believe a minor is using me88, please contact us immediately.
International Data Transfers
me88 may store data on servers outside Bangladesh. These transfers are carried out with assurance that adequate data protection measures are in place at the destination.
Regardless of where your data is stored, the standards and safeguards described in this Privacy Policy will apply equally.
Marketing Communications
If you have given your consent to receive information about me88 bonuses, promotions, or services, we may contact you by email.
You may opt out of marketing emails at any time. This can be done by clicking the "Unsubscribe" link at the bottom of the email or by submitting a request directly to our support team.
Even after opting out of marketing, necessary communications related to your account and transactions will continue.
Policy Changes and Effectiveness
me88 reserves the right to review and update this Privacy Policy from time to time. Depending on the nature of the changes:
- Minor changes: A new version will be published on the site, and the latest version will always be available on this page.
- Significant changes: You will be notified in advance at your registered email, and the effective date of the new version will be indicated.
Continued use of me88 after any changes will be considered acceptance of the updated policy.
The current version of this Policy will always be available on this page. Our support team can provide previous versions upon request.
Privacy Contact
If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact our support team. Privacy-related requests at me88 are processed with the highest priority.
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